This training program provides the groundwork for trainers to begin developing and refining their training and facilitation skills using a variety of methods to deliver the best learning experiences and improve learner engagement and retention. Over time, trainers will develop their practical skills further because of this course.
By the end of this training course participants will be able to:
Explain the different attitudes, skills, and knowledge a professional trainer needs to be successful.
List the roles and responsibilities of a professional trainer.
Explain the importance of the seven characteristics of outstanding trainers.
Explain how adults learn.
Identify the three most common learning styles and select appropriate learning strategies to accommodate each style.
Use Neuro-linguistic Patterning techniques to engage learners.
Determine if a performance issue is a genuine training need or not.
Determine whether to design training materials in-house or purchase off-the-shelf materials.
Write observable performance training objectives.
Identify appropriate training methods.
Get training sessions off to a good start.
Use introductions and summaries to reinforce learning.
Facilitate activities, role plays, and icebreakers.
Use body language and voice tone effectively.
Identify tough participants and use appropriate techniques to manage them.
Explain how Gen X, Gen Y and Millennials prefer to learn.